Bill Payment Support

For bill payment issues such as:

• Biller did not credit payment or payment credited late
• Canceling a payment
• Questions about payment processing

Call us at 800-234-1234 ext. 3732 or 256-722-3732 (Monday - Friday 8 am - 5 pm Central) or email us at [email protected]

To assist with your inquiry please be prepared to provide the following information or include in email:

• Payee name and account number
• Reason for inquiry
• Date of payment
• Amount paid
• Late fees, if any
• Finance charges, if any
• Payee fax number, if proof of payment needs to be sent to payee
• Any additional comments to help us resolve your inquiry